Welcome to Got2Web - Self Help Support

| | |

Internet Access

With Got2Web you get fast unlimited nationwide dialup access, free software, and much more.

From only $13.95/month!

Find out more here.

Website Design

We can build your website inhouse, as well as do the hosting for you.

Find out more here.

For samples of our website designs, click here.

Merchant Accounts

Domains

Start your web presence with the right domain name. Purchase yours today.

Find out more here.

EZup Site Builder

Member Webmail

USER:

PASS:

Self-Help Support

Below you will find the answers to the most common questions about the services we provide at Got2Web. If, after reading the material below you don't find a satisfactory answer to your question(s), please contact us. You can call us directly at 877-618-0691 between 8:30 AM - 6:00 PM Monday through Friday (all times are EDT).

NOTE: If you are having problems accessing your email via your email client, you can access your account via the web by using our Web-Based Email. This will provide a method for us to communicate while we resolve the problem.

Wi-Fi Basics: Loggin In To One of Our Hotspot Networks

It is very easy to connect to one of our hotspots. However, it may seem complicated at first. Because of this, we have put together a short tutorial on how to login to one of the Hotspots we have installed throughout the area.

Tutorial on logging in to one of our Hotspots

If you would like information on Wi-Fi service for your location, please contact us directly.

Dialup Information

Windows XP Setup Information. Specific instructions on setting up Windows XP operating systems.
Apple Macintosh Setup Information. Specific instructions on setting up Apple operating systems.
Windows 95/98 Setup Information. Specific instructions on setting up Windows 95/98 operating systems.
Windows NT Setup Information. Specific instructions on setting up Windows NT operating systems.
WebTV Setup Information. Information to assist with configuring WebTV OS.
v.90 FAQ. Information about v.90 technology.
Problems and Answers Some additional answers to common questions.

Email Information

Email Program Setup Information. Specific instructions on setting up the most popular email client software.
Netscape Email Problems. Having problems using your netscape email. Check this FAQ for a fix.
Email FAQ. Common questions regarding our dialup services.

Newsgroup Information

Newsgroup Setup. Instructions for setting up your client software to access newsgroups through our service.
Newsgroup FAQ. Common questions regarding our newsgroup services.

Web Hosting & FTP Information

Additional Information